My OrderReturns & ClaimsHelp CenterBecome an Affiliate
Shop

Troubleshooting

Fixes for the problems people actually run into.

I cannot feel any vibrationThe headphones will not pairNo sound at allApp crashes, slow screens, and stuck loading

A HUMAN, WHEN YOU NEED ONE

Still stuck?

Share your device, app version and what happened. For an order, include your order number.

Contact support