How is this different from binaural beats on YouTube or Spotify?
On those platforms you don't know the exact frequency you're getting, and they're audio only. The High Frequency Highway app generates the exact tone you choose, and these headphones add transducers that pulse 100 times a second at the pads, so you feel the session as well as hear it. The app also works with ordinary stereo headphones; this pair adds the physical sensation.
Is it backed by science?
Binaural beats have been studied for relaxation, working memory and brain activity, with results that vary by study. Read the research summaries. Those studies did not test HFH. Our own EEG work is an informal, small, non-peer-reviewed student pilot (see the readout). HFH is a general-wellness product and does not diagnose, treat or cure any condition.
How fast does it work?
Most people notice the vibration straight away, and many say they feel a shift within the first minute — you can watch first listens above. It's subjective and varies from person to person and day to day.
Does it work for everyone, and do I need to practise?
Experiences vary. Some people feel a clear shift on the first listen; others notice more with regular sessions as the routine becomes familiar. Correct placement matters: loose contact means weaker vibration.
What does “the more you use it, the less you need it” mean?
Every session is practice. Over time many users say it gets easier to reach focus or calm on their own. That's the philosophy and user reports, not a proven effect or a claim about medication.
Can I use these as regular headphones?
Yes. Full Bluetooth: music, podcasts and phone calls, with your ears open to the room. The basic earplugs in the box help when it's loud.
What's in the box?
High Frequency Headphones, Basic noise-isolation earplugs, USB-C charging cable, Quick-start guide, High Frequency Highway app access (free signup; subscription for more features). Frequency Boost Earplugs and the Frequency Pod case are separate accessories.
How do I set them up?
Charge them, pair in your phone's Bluetooth settings (there's no special pairing mode in the app), then open the High Frequency Highway app and choose a session. Start here · Pairing.
Battery, charging and water?
Roughly 6 hours of continuous playback. Charge with the cable in the box. Splash resistant, not waterproof — no showering or swimming. Charging & care.
What's in the High Frequency Highway app?
Brainwave and Solfeggio presets, any exact frequency with separate left and right ears, layering and saved stacks, the Frequency Library, AI meditation you can redirect by voice, and the Discover hub. Sign up for free and subscribe for more features.
Should I get one pair or two?
One pair covers one person. People choose two to keep a pair at work and at home, to share, or to listen together.
Is it safe to use every day?
Sessions are designed for everyday listening at comfortable volume. If you have a seizure disorder or a medical condition, read Safety and speak with your physician first.
How long does shipping take?
Orders ship from our U.S. fulfillment center; each unit is hand-assembled, individually tested and inspected. Timing depends on stock, production batch, destination and carrier, so your estimate is shown when you order and kept current on the live tracker. If high demand affects your order we email within 48 hours with an updated estimate, then weekly. Shipping times · why we ship in batches.
What happens after I order?
You get an order confirmation email straight away, then a shipping confirmation with tracking when it leaves the fulfillment center. If your order hasn't shipped within 30 days of purchase and you haven't had a shipping notification, you're entitled to a full refund on request. Details.
Do you ship internationally?
Yes — international shipping is available. Shipping is calculated at checkout and delivery time depends on destination; follow it on the tracker. International return shipping is the customer's responsibility.
What if they're not for me?
Return them within 30 days of carrier-confirmed delivery for a full refund of the product price — you're allowed to open and use them. Contact us with your order number first; we reply within 24 hours with instructions and, for domestic orders, a free return label. Refunds go to your original payment method within 5–10 business days of processing (roughly 10–20 business days end to end). Original shipping isn't refunded, discounted orders refund what you paid, and items damaged through misuse aren't eligible. Returns · refund timeline.
Can I exchange or cancel?
We don't offer direct exchanges: return the original order and place a new one. To cancel before it ships, use the Contact Us form with your order number and “Cancel” in the subject — we confirm and refund within 48 hours. Address changes are possible until tracking is added. Change & cancel.
What if they arrive damaged or defective?
That's different from a return. Contact us within 30 days of delivery with your order number, photos and a short description. We send a replacement at no cost, or refund in full including original shipping if none is available; you don't need to send the item back unless we ask. Lost or stolen in transit? See shipping protection claims. Damaged or defective.